FAQ

Scotland's Best B&B's is a small marketing organisation consisting of 96 Bed & Breakfasts all of whom have attained the Four or Five Star rating through the VisitScotland's Quality Assurance scheme. This means that you can be sure of comfort, quality and excellent service when you stay with one of our members. Visit the About us page for more information.

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You are able to book a stay at individual members either by online booking (if available) or via telephone or e-mail. You can also click on the Make an Enquiry button on each member's page to fill in an enquiry form. Each member’s listing also has a link to their own web site where you will find more information about booking policies.

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Online booking is the choice for each individual member. Those members who do support online booking will have this clearly indicated on their own web page, which can be accessed from their listing. The online booking will also have instructions on how to use the feature.

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Acceptance of Credit or Debit Cards is the choice for each individual member as there is a charge for using credit cards by the bank. Those members who do accept card payment will have this clearly indicated by a symbol on their own web page, which can be accessed from their listing

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Symbols are special marks that illustrate the services that the member provides for their guests.

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To call from countries outside the United Kingdom you will need to dial the International access code for your country (xxx) followed by the number of the chosen business without the leading 0.
Example – International Code for UK is 0044 and chosen member’s number is 01234 567890
You will need to dial 0044 1234 567890 – check with your local telephone provider for the correct access codes from your country.

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This will vary, based on the circumstances of each individual B&B. Scotland’s Best B&Bs members will respond to your enquiry as quickly as possible. If you are telephoning the B&B, please remember that the busiest time is around 8.00 a.m. to 10 a.m. (UK time) when breakfast is being served.

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This website has information about public transport in Scotland in our Travel section and some members' websites will have information on local public transport and perhaps links to local and national transport providers’ websites. Members will also be familiar with local transport so just ask if you are unable to find the information for yourself.

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Most members will have private parking available beside their B&Bs – please ask when you make your enquiry.

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A twin room is a room with two single beds. Often these single beds can be put together to make a large double bed, if requested at the time of booking.

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A room that has en-suite facility will have a toilet and shower/bath facilities within your bedroom.

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A room that has private facilities will have a toilet and shower/bath facilities close to your bedroom and will be for your exclusive use.

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Some of Scotland’s Best B&Bs members offer their guest evening meals. Most members will be only too happy to recommend a good place to eat close by and will often book a reservation for you.

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Scotland’s Best B&Bs businesses are small with limited or no staff except for the member. Saying goodbye to the last guests and preparing the room(s) for you and getting in provisions for breakfast means that it is best to arrive after 4pm and before 6pm. Outside of these times, it is best to make contact with the B&B to say that you may be earlier or later.

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Each member has their own cancellation policy and you should enquire at the time of confirming your booking if the member has not told you at the time of booking.

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There are two designated National Parks in Scotland - The Cairngorms National Park and the Loch Lomond and The Trossachs National Park. They are designated by the Scottish Government as special areas of national interest for conservation, biodiversity and for the enjoyment for all. They are internationally important and contain some of Scotland's most dramatic scenery as well as 25% of all the endangered species in the UK.

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There are two Geoparks in Scotland - one is the North West Highlands and one is in Lochaber. A Geopark is an area with an outstanding geological heritage and a strategy to promote economic development through sustainable tourism. A geopark must contain several geological or geomorphological sites of national and international importance. A geopark can include not only sites of geological importance, but also sites of archaeological, ecological, historical or cultural interest.

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